Shipping Policy
What locations do you ship to?
We are currently offering shipping in Canada, USA and Mexico.
If you are located elsewhere, it's upon request depending of you're location. Send us an e-mail at ordistjoseph123@gmail.com with the item you want and we will be able to confirm with you.
How long does an order take to arrive once shipped?
All orders are processed & shipped as soon as possible through of our store, depending on the fastest shipping method available to your location. We typically take 1-2 business days for handling & processing your order.
The typical delivery time frame is anywhere from 2-9 business days. Depending on your location, you might receive items much earlier.
Please allow extra time during our busy season as postal delays are out of our control. Additional factors such as distance, customs, natural disasters may cause further postal delays.
Tracking information, including the carriers, are provided with every order. Every order is ensured.
If your package does not arrive please reach out to ordistjoseph123@gmail.com for additional assistance in this matter.
Will I receive a tracking number for my package?
Tracking numbers will be sent as soon as we are able to ship your order. Sometimes additional delays may arise that are beyond our control such as postal delays or customs inspections. Thank you for your patience and understanding.
Are there any hidden customs fees or import taxes?
All prices displayed on the site are in Canadian dollars, before taxes and postage, which will be indicated in your basket at all times. The purchase amount is payable in full and in a single payment at the time of the order.
Extended Delays
In some instances, the delivery time may take longer than our policy states. If this is the case, please contact us as soon as possible and we will do everything we can to help you resolve any situation that we have control over.
